COVID-19 vaccine is here - As of August 23rd we will only be offering COVID vaccines on Friday.
COVID-19 follow up care - The AAP has recommended that children ages 5 years and older, diagnosed with COVID-19 be seen 10 days after symptoms resolve by their primary care provider to be evaluated for any residual effect of the virus. If your child has tested positive for COVID-19 please contact our office to schedule a follow up visit.
Testing for COVID-19 - We are able to perform both a rapid (15 minutes) antigen test and a PCR test with results available in 1-2 days. Our appointment availability remains limited so we are asking for patients who are minimally symptomatic and otherwise wouldn't need to be seen by one of our providers to seek testing elsewhere. Testing continues to be available through the Erie County Health Department (716) 858-2929, or the New York State Health Department (1-888-364-3065). Niagara County residents can find information about testing sites through the Niagara County Department of Health website.
RT-PCR testing is available through KSL diagnostics. Diagnostic testing is covered for insured and uninsured patients per the CARES Act. Insurance information will be collected at the test site if the child is covered. A physician’s prescription is recommended to minimize issues with insurance reimbursement, but is not required. No appointment is necessary for testing.
Step-by-step instructions for patients:
Step 1: Click this link for KSL Diagnostics. Step 2: Select "Return to school/prescription COVID RT-PCR testing" Step 3: Select your desired location. (Please be aware that any WNY immediate care location will require a full visit, we recommend not using this location for testing only) Step 4: Register your child for testing. No appointment or physician order is required. Step 5: Parents will receive an email of the report. Reports are generally issued the same day if collected before 1pm.
RT-PCR testing is available through Medlab. No physician order is required and insurance is accepted. To schedule an appointment visit their website or call (716)320-3001. Locations available in Orchard Park or Cheektowaga.
Any patient who tests positive for COVID-19 should review this Health Advisory from the NYS DOH for detailed guidelines on isolation requirements and release from isolation information.
Coronavirus (COVID-19) office procedures
We have implemented many new procedures in the office to ensure the safety of our patients and staff. Below is a list of changes to be aware of should your child need care in the upcoming months.
- Effective 6/14/2021 our waiting room is now open to all well patients. Upon arrival you may walk into our office to check in at the front desk.
- Any patient arriving to the office for a sick visit will still need to call 632-8050 ext. 350 to be checked in by one of our receptionists over the phone. You will then be instructed to wait in your car until one of our medical assistants or nurses is available to escort you into the office to be roomed.
- Until further notice we are not accepting any walk-in patients
- Any patient entering the building will be screened for COVID-19 risk factors/symptoms
- Only children with a scheduled appointment and 1 healthy parent will be permitted in the office
- Parents of patients age 16 years and older will be asked to wait in their vehicle for the duration of the visit
- Providers are available for virtual visits via telephone, video and portal messages. Please speak with one of our staff members for more information about these visits. We are encouraging whenever possible that sick visits or chronic care visits be conducted virtually.
- We are seeing very limited sick patients in the office, many sick visits are being conducted in the family's vehicle. Should we need to bring a sick patient into the office they are escorted in via our sick entrance and placed in 1 of 3 designated "sick rooms" that are located immediately inside our sick entrance.
- All patients scheduled for a visit are required to have an active patient portal account. In an effort to comply with social distancing recommendations as much as possible we have implemented a "no paper exchange" policy in the office requiring any necessary paperwork to be completed via the patient portal. Please speak with any of our staff members to obtain access to your child's account.
- We ask that all parents and patients 2 years and older wear a mask at all time while in the office. This includes when alone in the exam room.
- We are seeing all age patients in the office for well visits and are encouraging our patients to stay up to date with their preventive care and immunizations.
- All exam rooms are thoroughly cleaned between each patient.
Return to School Policy
In conjunction with area pediatricians and Gale Burstein the Erie County Commissioner of Health we have developed a unified return to school form and policy. Any child sent home from school exhibiting symptoms consistent with COVID-19 must remain home from school until they:
Have been fever free (without the use of fever reducers) for >24 hours AND a minimum of 10 days has passed from their onset of symptoms OR they have tested negative for COVID-19.
To better understand this county wide return to school policy please review this step by step flowsheet.
Signs or symptoms of COVID-19 in children include:
- Nasal congestion or rhinorrhea
- New loss of taste or smell
- Sore throat
- Shortness of breath or difficulty breathing
- Abdominal pain
- Nausea or vomiting
- Poor appetite or poor feeding
Any child who has had close contact with someone who has tested positive for COVID-19 must quarantine for 10 days from their last exposure. If the contact is with a household member who the child is unable to quarantine from the child much quarantine for 20 days.
Prevention is Key! The best way to prevent illness is to avoid being exposed to the virus. However, as a reminder, CDC recommends everyday preventive action to help prevent the spread of respiratory diseases, including:
- Wash your hands often with soap and water for at least 20 seconds or use alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose and mouth with unwashed hands
- Stay home when you are sick
- Wear a mask when unable to maintain a safe social distance
- Clean and disinfect frequently touched objects and surfaces
NYS Travel Advisory
Asymptomatic travelers entering New York from another country, U.S. state, or territory are no longer required to test or quarantine as of April 10, 2021